Pretty good. Had a hiccup upon move in where the unit was not prepared/cleaned, but was able to talk to the manager at 9pm and he rectified the situation the next day. Was a bit confused thinking the unit was air conditioned from their website but it was not. Didn't end up being a big deal as I only needed it for a couple weeks in the fall. Did have some evidence of a rodent of some sort eating through a mop and getting into a box, but I guess I should have better packaged things and been rodent proof given it was an outdoor access unit. Gate entry was very smooth and convenient. Libby was very friendly and responsive and helpful. Price was good though was unfortunate if you use it for one day into a month you have to pay for the whole month. Maybe that is standard idk, but would be nice to just pay for the number of days needed or at least not to have to follow calendar months.

My husband and I will be starting our new home search soon, and wanted to start packing items up, as well as store new furniture items we recently invested in. Rich Burns was fantastic and so very helpful! He made provisions for us to get the unit quickly (just before July 4th weekend!), and made sure we were choosing the right size option for our needs. He was thorough in explanation of how to access, payment options, and policies. I would recommend Perfect Self Storage in West Chester to anyone and everyone in need!

I had a wonderful experience with Perfect Self Storage. Rich was extremely helpful explaining the different size storage units, pricing and availability. He went above and beyond showing me the actual size of the available unit and helped me determine which size worked best for my situation. Rich was very professional, the actual office and grounds of the facility was very clean and organized.

Perfect Self-Storage, in Garnet Valley, is a well-managed facility. Rich, the manager, has a great personality. Rich will work with you to resolve any issues. If you have ever rented in other storage places, you know that monthly rentals are raised every 4-6 months. Perfect Self-Storage does not.

Like that it is not a big company. Great people. Convenient. I do not like the step on the drive by storage. It makes it difficult to use wheels to bring stuff in.

Perfect Self Storage in Garnet Valley is a new, well-managed and reasonably-priced facility in a great location. The manager, Rich, stands out as an affable, competent man with integrity. You can be confident that your possessions will be safe at this perfect storage business!